4

5

An excellent maintenance visit on an older vehicle. Jeremy was knowledgeable and performed my inspection in a timely manner.

5

Couldn’t have been happier with the dealership and our salesman, Brad Ruse. He was on point with any question we had. He continued to work on a better rate even when we were unsure if we were going to make the purchase. Very pleased and will definitely go back for another purchase! Thank you Michael’s Auto and thank you Brad!

5

Always a great experience working with the staff at the Carmichaels Service Center.

5

Great place and great people to deal with. Had work done on my SUV and they got it in and out quickly. They definitely take care of their customers.

5

Outstanding service. Very friendly staff, especially the young lady at the front desk. She is an asset to the business! Very knowledgeable too !!

5

First of all, my knowledge of cars is almost non-existent. I can change a tire and change the oil. That's about it. I HATE going to shops because I feel like a lot of mechanics take advantage of me because I'm a woman with no car knowledge. It sad to say, but that does happen. I've had places tell me I need new tires, brakes, rotors, etc., all the time when I know I don't because these are things I've had done recently. That being said, this wasn't one of those places. I actually felt comfortable with the staff. They were friendly and kind. More importantly, they showed compassion and acted like they cared. I was stunned when I was told I needed a new transmission. I didn't dream it would be such a serious problem on a car with 73K miles. Any other place would have said I needed a new transmission and sent me on my merry way to figure it out on my own. They went above and beyond. I know Kylie spent hours trying to figure out the best options for me. Everything worked out better than I could have ever imagined. I'd like to point out that I paid these people nothing. Everything they did for me, they did for free. I'm forever indebted to their kindness, and this is where I'll be taking my car for everything from now on. Thank you, Kyli, Shaun, and Jeff. I'd give you a million stars if I could.

5

These are the nicest, most helpful people. It takes me an hour to get to them, but I don’t think I’ll be going anywhere else in the future. First place I’ve been to where I actually feel comfortable and that I’m not being told I need a bunch of stuff that I don’t need.

5

5

Service was great. Friendly staff. Will be back.

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